Shipping policy

We are committed to providing a smooth, transparent, and reliable delivery experience for every customer.

This shipping policy applies to (United States) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.

A. SHIPPING COSTS

We are offering Standard shipping. Shipping cost is 4.99$ for all orders.

B. TRANSIT, HANDLING & ORDER CUT OFF TIME

Generally Order Transit time is 7 – 12 days (Tue - Sat).

Order cut off time will be 5:00 PM and time zone (GMT-05:00) Eastern Standard Time (New York)

Order handling time is 1 - 3 business day (Tue - Sat).

C. DELIVERY TERMS

• Orders are shipped using trusted logistics partners:
  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx
• Final delivery is handled by one of these carriers depending on location and availability.
• You will receive the selected carrier information in your shipping confirmation email.

D. CHANGE OF ADDRESS

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@retrofiendlawton.com

E. CANCELLATIONS

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

F. PARCELS DAMAGED IN TRANSIT

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

CUSTOMER SUPPORT

Physical Address: 1515 W Gore Blvd, Lawton, OK 73505, United States
Phone: +1 580-699-5556
E-mail: support@retrofiendlawton.com

Business Hours:
Tue - Sat | 11:00 AM - 06:00 PM
Sun - Mon | Closed

We always respond within 24 hours