Payment Policy

At Retro Fiend, we aim to provide a simple, secure, and reliable payment experience for every customer. All payments must be completed successfully before an order can be processed and prepared for shipment.

Accepted Payment Methods

Retro Fiend accepts the following payment methods:

Visa, Mastercard, American Express, Discover, JCB, Diners Club, and Maestro.

Available payment options may be displayed during checkout based on your payment provider, card type, and location.

Payment Authorization

When you place an order, your payment method may be subject to authorization and verification. This process helps ensure that payments are valid and protects both our customers and our business from unauthorized transactions.

Orders will only be processed after successful payment authorization.

Secure Payments

We take payment security seriously and use secure payment processing methods to help protect your payment information during checkout. Retro Fiend does not intentionally store sensitive card information such as your complete credit or debit card details.

Billing Information

Customers are responsible for providing accurate and complete billing information when placing an order. Please ensure that your name, billing address, payment details, and other required information are entered correctly.

Incorrect or incomplete billing information may result in payment delays or order cancellation.

Payment Issues

If your payment is declined or cannot be successfully authorized, your order may not be completed. In this situation, please check your payment information and contact your bank or payment provider if necessary before attempting to place the order again.

Order Confirmation

After successfully placing an order, you will receive confirmation that your order has been received. Please review your order details carefully and contact us as soon as possible if you notice any incorrect information.

Refunds

If a return is accepted in accordance with our Return and Refund Policy, Retro Fiend will process the refund within 10 business days after the returned item has been received and accepted.

Refunds will be issued to the original payment method used for the purchase. Depending on your bank or payment provider, additional time may be required for the refunded amount to appear in your account.